DISPATCH · LIVE NCCCO· OSHA· ISN· AVETTA· EST. 2003
Industry Emergency Response

Emergency Response
lifts.

When something goes wrong at 2 a.m. — a unit trips, a transformer fails, a barge breaks loose, a hurricane crosses the coast — somebody is going to need a crane fast. CDH runs a live dispatch desk around the clock, every day of the year, with pre-staged equipment and on-call operators across all five yards. We have been doing emergency response in the Gulf South for two decades; the muscle memory is built in.

§ 01 How we work

Emergency crane response across Louisiana & East Texas

After Hurricanes Laura, Delta, Ida, and Beryl we ran emergency lifts for refineries, utilities, and municipalities for weeks at a time. The drill is the same every time: triage the picks by criticality, dispatch the right cranes and operators, keep the customer informed, and stay until the work is done.

§ 02 Where we work in this industry

Typical scopes.

  • Hurricane and storm response
  • Refinery and plant trip emergency picks
  • Utility and grid restoration
  • Marine salvage support
  • Equipment failure rapid response
  • Critical lift on short notice
§ 03 Cranes we send

Equipment commonly dispatched.

§ 04 Services

How we package the work.

§ 05 Yards in your area

Closest CDH yards for emergency response work.

§ FAQ Questions dispatch gets asked

Emergency Response crane work, answered.

Is dispatch genuinely staffed 24 hours?

Yes, by a person, every hour of every day. That is the entire point of the service.

How fast can you respond?

Same-day within a yard's radius is the normal expectation, subject to route and what is already committed. The first call establishes what is actually needed, which is often a smaller and faster crane than the caller assumed.

What counts as an emergency?

Anything where waiting is expensive: failed process equipment, a dropped or overturned load, storm damage, or a breakdown holding up a full crew. It does not have to be dramatic to be urgent.

Do you charge more for a call-out?

After-hours and call-out rates apply outside normal working hours and are quoted before we mobilise, so the basis of the charge is clear on the call rather than afterwards.

Can you work during a hurricane?

No, and neither can anyone else; wind limits decide that. We stage equipment ahead of forecast weather so restoration can start the moment conditions allow, which is usually the difference that matters.

Do you handle vehicle and equipment recovery?

Yes. Overturned equipment, dropped loads and vehicle recovery are common call-outs, especially around plants and along the I-10 corridor.

What should I tell you when I call?

Where you are, what needs lifting, roughly what it weighs, and what is in the way. Even approximate answers let us send the right crane instead of the nearest one.

Which yards run emergency dispatch?

All five: Lafayette, Baton Rouge, Lake Charles, New Orleans and Baytown. The nearest yard responds rather than routing through a head office.

Have emergency response work coming up?

Two-minute call to scope the pick. Same-day quote in most cases.

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